WEBSITE PRIVACY POLICY

These terms and conditions form part of the rental agreement for motorcycles between Fast Rent (the lessor) and the client (the lessee), unless divergent or supplementary agreements exist, which will only be valid if documented in writing.

1. Accidents or Theft
In case of accident or theft, the client must contact the company within 24 hours of the incident. Additionally, the appropriate report must be made at the local police, national police, or Guardia Civil.
Contact phone: +34 608 41 45 81

2. Acceptance of Terms
By signing this agreement, the driver(s) acknowledge having read and accepted the conditions detailed herein, which are necessary for operating the vehicle.

3. Traffic Rules Compliance
The client agrees to respect all applicable traffic regulations and is responsible for any fines resulting from misuse or non-compliance during the rental period.

4. Liability Exclusions
The company is not responsible for damages caused by reckless or negligent driving, or driving under the influence of alcohol or drugs.

5. Damage Assessment
Any damage caused by the lessee will be subject to inspection and repair cost estimation. The security deposit will not be refunded until the repair value is certified.

6. Contract Termination
If any conditions are breached, https://www.fastrent.es may terminate the agreement at any time, requiring the immediate return of the vehicle.

7. Use of Personal Data
By signing, the client authorizes https://www.fastrent.es to use their data for marketing operations and include it in the company database for future communications.

Scope of the Contract
These general conditions apply to the vehicle rental service (hereinafter “the service”) provided by Fast Rent, with fiscal address Avenida de Suecia 31/A, 38650, Arona, Tenerife, Spain, via its website https://www.fastrent.es. Use of the service implies full acceptance of these terms, which are available in English on the website.

1. Rental Requirements
The contract exclusively covers the temporary transfer of the reserved motorcycle. All motorcycles are registered as rental vehicles without a driver. Prices include mandatory insurance (civil liability).

A2 Motorcycles: Minimum age 18, License A2/A
A Motorcycles: Minimum age 18, License A

2. Driver Requirements

Must be over 18.
Must present the original motorcycle license (no photocopies or digital copies).
If requirements are not met, the vehicle will not be handed over, and payments will not be refunded.

3. Financial Requirements
A security deposit of €500 is required. This must be paid in advance by the lessee via credit card or cash. The deposit does not cover total damages exceeding its value; additional damage costs must be borne by the client.

4. Vehicle Reservation Service

Users must follow website instructions and rental contract procedures.
Accurate driver and reservation information must be provided.
Reservation confirmation and general conditions will be sent via email.
Credit card information is requested for reservation or payment (Visa and MasterCard accepted; American Express not accepted).
Card payment occurs only at the designated page, with franchise charges applied at vehicle handover.

5. Basic Insurance Coverage
Motorcycles include civil liability coverage for personal, material, and property damages. The security deposit will be returned if the vehicle is returned undamaged; otherwise, repair costs are deducted.

6. Full Coverage Insurance
Covers vehicle damage, total or partial loss, and theft, with a deductible (varies by motorcycle). Exclusions: lost/broken keys, punctures, fuel errors, personal items, and accidents under alcohol/drugs. Medical expenses are not covered. Call 112 in case of injury.

7. Vehicle Handover

Motorcycles are delivered clean, full of fuel, and in perfect condition.
The vehicle must be returned in the same condition, at the agreed place, date, and time.
Fuel policy: full at pickup / full at return.
Immediate termination of the contract is possible if serious breach occurs, e.g., falsified data or contractual non-compliance.

8. Vehicle Return

Delays in return incur hourly penalties.
Home delivery may be affected by traffic; clients will be informed of actual delivery times.

9. Accidents or Breakdowns

Immediate telephone notification to the company is required: +34 608 41 45 81.
Police must be called for accidents; document evidence, witness statements, and data of other parties.
Do not admit fault or make agreements that could jeopardize insurance coverage.

10. Vehicles, Fuel, Maintenance

Fuel is not included; motorcycles are delivered full and must be returned full.
Maintenance and lubrication are included; roadside costs with prior approval are reimbursed.
Clients bear costs for lost/damaged accessories, keys, locks, and additional damages as listed.

11. Lessor Responsibilities

Motorcycles are delivered in perfect condition with intact mechanical seals and documentation.
Pre-existing damages must be documented at handover.

12. Lessee Responsibilities

Operate the motorcycle diligently, following technical instructions and traffic laws.
Monitor oil, water, tire pressure, and chain tension.
Responsible for all administrative fines and sanctions.

13. Lessee Liability for Damages

From delivery to return, the lessee is responsible for all damages beyond normal wear, including accessories, accidents, and negligent use.

14. Reservation Extension and Cancellation

Extensions subject to availability and payment at the office.
Cancellations refund based on time before rental:
- More than 30 days: Free
- 29–15 days: 30%
- 14–8 days: 50%
- 7 days or less: 80%
- No-show: 100%

15. Disclaimer
Fast Rent is not responsible for:

Internet delays or system failures.
Inability to provide service for any reason.
Vehicle defects; replacement or refund provided if replacement impossible.

16. Governing Law and Jurisdiction
These conditions are governed by Spanish law. Any disputes will be submitted to the courts in Tenerife, Spain.

Company Contact
Fast Rent
Avenida de Suecia 31/A, 38650, Arona, Tenerife, Spain
Website: https://www.fastrent.es
Phone: +34 608 41 45 81

HTTPS://FASTRENT.ES

I. PRIVACY AND DATA PROTECTION POLICY

Respecting the provisions of current legislation, Fast Rent Tenerife (hereinafter, also Website) undertakes to adopt the necessary technical and organizational measures, according to the level of security appropriate to the risk of the data collected.

LAWS THAT INCORPORATE THIS PRIVACY POLICY

This privacy policy is adapted to current Spanish and European regulations on the protection of personal data on the Internet. Specifically, it respects the following rules:

Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data (GDPR).

Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights (LOPD-GDD).

Royal Decree 1720/2007, of December 21, approving the Regulation of development of Organic Law 15/1999, of December 13, on the Protection of Personal Data (RDLOPD)

Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce (LSSI-CE).

IDENTITY OF THE PERSON RESPONSIBLE FOR THE PROCESSING OF PERSONAL DATA

The person responsible for the processing of personal data collected in Fast Rent Tenerife is: DOS EMME SERVICE TENERIFE S.L., provided with CIF: B10808715 and registered in: REGISTRO MERCANTIL ARONA tomo 3800, folio 148, hoja n. TF68249 with the following registration data: 27/06/2022, whose representative is: FERNANDO UMBERTO MARINIELLO(hereinafter, Responsible for the treatment). Your contact details are as follows:

Address: Avenida de Suecia 31/A, 38650, Arona, Spain

Contact phone: +34603170808

Contact email: info@fastrent.es

REGISTRATION OF PERSONAL DATA

In compliance with the provisions of the RGPD and the LOPD-GDD, we inform you that the personal data collected by Fast Rent Tenerife, through the forms extended on its pages will be incorporated and will be processed in our file in order to be able to facilitate, expedite and fulfill the commitments established between Fast Rent Tenerife and the User or the maintenance of the relationship that is established in the forms that it fills out, or to attend a request or consultation of the same. Likewise, in accordance with the provisions of the RGPD and the LOPD-GDD, unless the exception provided for in article 30.5 of the GDPR is applicable, a register of treatment activities is kept that specifies, according to their purposes, the treatment activities carried out and the other circumstances established in the GDPR.

PRINCIPLES APPLICABLE TO THE PROCESSING OF PERSONAL DATA

The processing of the User’s personal data will be subject to the following principles contained in article 5 of the RGPD and in article 4 and following of Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights:

Principle of legality, loyalty and transparency: the consent of the User will be required at all times after providing completely transparent information on the purposes for which personal data are collected.

Principle of limitation of the purpose: personal data will be collected for specific, explicit and legitimate purposes.

Principle of data minimization: the personal data collected will be only those strictly necessary in relation to the purposes for which they are processed.

Principle of accuracy: personal data must be accurate and always up to date.

Principle of limitation of the conservation period: personal data will only be kept in such a way that the identification of the User is allowed for the time necessary for the purposes of its treatment.

Principle of integrity and confidentiality: personal data will be processed in a way that guarantees its security and confidentiality.

Principle of proactive responsibility: the Data Controller will be responsible for ensuring that the above principles are complied with.

CATEGORIES OF PERSONAL DATA

The categories of data that are processed in Fast Rent Tenerife are only identifying data. In no case are special categories of personal data processed within the meaning of Article 9 of the GDPR.

The categories of data processed in Fast Rent Tenerife are both identifying data and special categories of personal data within the meaning of Article 9 of the GDPR.

Special categories of personal data are understood to be those that reveal ethnic or racial origin, political opinions, religious or philosophical convictions, or trade union affiliation, and the processing of genetic data, biometric data aimed at uniquely identifying a natural person, data relating to health or data relating to the sexual life or sexual orientation of a natural person.

For the processing of special categories of personal data, the explicit consent of the User for one or more specific purposes will be necessary in any case.

LEGAL BASIS FOR THE PROCESSING OF PERSONAL DATA

The legal basis for the processing of personal data is consent. Fast Rent Tenerife undertakes to obtain the express and verifiable consent of the User for the processing of their personal data for one or more specific purposes.

The User will have the right to withdraw his consent at any time. It will be as easy to withdraw consent as it is to give it. As a general rule, the withdrawal of consent will not condition the use of the Website.

On the occasion that the User must or can provide their data through forms to make inquiries, request information or for reasons related to the content of the Website, you will be informed in case the completion of any of them is mandatory because they are essential for the correct development of the operation carried out.

PURPOSES OF THE PROCESSING FOR WHICH THE PERSONAL DATA ARE INTENDED

Personal data is collected and managed by Fast Rent Tenerife in order to facilitate, expedite and fulfill the commitments established between the Website and the User or the maintenance of the relationship that is established in the forms that the latter fills out or to answer a request or query.

Likewise, the data may be used for a commercial purpose of personalization, operational and statistical, and activities of the corporate purpose of Fast Rent Tenerife, as well as for the extraction, storage of data and marketing studies to adapt the Content offered to the User, as well as improve the quality, operation and navigation of the Website.

At the time the personal data is obtained, the User will be informed about the specific purpose or purposes of the treatment for which the personal data will be used; that is, the use or uses that will be given to the information collected.

PERIODS OF RETENTION OF PERSONAL DATA

Personal data will only be retained for the minimum time necessary for the purposes of its treatment and, in any case, only for the following period: 12 months, or until the User requests its deletion.

At the time the personal data is obtained, the User will be informed about the period during which the personal data will be kept or, when that is not possible, the criteria used to determine this period.

RECIPIENTS OF PERSONAL DATA

The User’s personal data will not be shared with third parties.

In any case, at the time the personal data are obtained, the User will be informed about the recipients or categories of recipients of the personal data.

The User’s personal data will be shared with the following recipients or categories of recipients:

Google Analytics

In the event that the Data Controller intends to transfer personal data to a third country or international organization, at the time the personal data are obtained, the User will be informed about the third country or international organization to which the data is intended to be transferred, as well as the existence or absence of an adequacy decision from the Commission.

PERSONAL DATA OF MINORS

Respecting the provisions of articles 8 of the RGPD and 7 of Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights, only those over 14 years of age may give their consent to the processing of their personal data lawfully by Fast Rent Tenerife. If it is a minor under 14 years of age, the consent of the parents or guardians will be necessary for the treatment, and this will only be considered lawful to the extent that they have authorized it.

CONFIDENTIALITY AND SECURITY OF PERSONAL DATA

Fast Rent Tenerife undertakes to adopt the necessary technical and organizational measures, according to the level of security appropriate to the risk of the data collected, in a way that the security of personal data is guaranteed and the destruction, loss or accidental or illicit alteration of personal data transmitted, stored or otherwise processed, or the unauthorized communication or access to such data is avoided.

The Website has an SSL (Secure Socket Layer) certificate, which ensures that personal data is transmitted securely and confidentially, as the data is transmitted between the server and the User, and in feedback, fully encrypted or encrypted.

However, because Fast Rent Tenerife cannot guarantee the impregnability of the Internet or the total absence of hackers or others who fraudulently access personal data, the Data Controller undertakes to communicate to the User without undue delay when a violation of the security of personal data occurs that is likely to involve a high risk to the rights and freedoms of natural persons. Following the provisions of article 4 of the RGPD, violation of the security of personal data is understood as any violation of security that causes the accidental or illegal destruction, loss or alteration of personal data transmitted, preserved or otherwise processed, or unauthorized communication or access to said data.

Personal data will be treated as confidential by the Data Controller, who undertakes to inform and guarantee by means of a legal or contractual obligation that such confidentiality is respected by its employees, associates, and any person to whom the information is made accessible.

RIGHTS DERIVED FROM THE PROCESSING OF PERSONAL DATA

The User has on Fast Rent Tenerife and may, therefore, exercise against the Data Controller the following rights recognized in the RGPD and Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights:

Right of access: It is the right of the User to obtain confirmation of whether or not Fast Rent Tenerife is processing his personal data and, if so, to obtain information about his specific personal data and the treatment that Fast Rent Tenerife has carried out or carries out, as well as, among other things, the information available on the origin of said data and the recipients of the communications made or planned of the same.

Right of rectification: It is the right of the User to modify their personal data that turn out to be inaccurate or, taking into account the purposes of the treatment, incomplete.

Right of deletion (“the right to be forgotten”): It is the right of the User, provided that current legislation does not establish otherwise, to obtain the deletion of their personal data when they are no longer necessary for the purposes for which they were collected or processed; the User has withdrawn his consent to the treatment and this has no other legal basis; the User opposes the treatment and there is no other legitimate reason to continue with it; the personal data has been unlawfully processed; the personal data must be deleted in compliance with a legal obligation; or personal data Have been obtained as a result of a direct offer of information society services to a child under 14 years of age. In addition to deleting the data, the Controller, taking into account the technology available and the cost of its application, must take reasonable steps to inform the controllers who are processing the personal data of the request of the data subject to delete any link to those personal data.

Right to limitation of processing: It is the right of the User to limit the processing of their personal data. The User has the right to obtain the limitation of the treatment when he disputes the accuracy of his personal data; the treatment is illegal; the Data Controller no longer needs the personal data, but the User needs it to make claims; and when the User has opposed the treatment.

Right to data portability: In the event that the treatment is carried out by automated means, the User will have the right to receive from the Data Controller their personal data in a structured format, commonly used and mechanically read, and to transmit them to another data controller. Whenever technically possible, the Data Controller will transmit the data directly to that other controller.

Right of opposition: It is the right of the User not to carry out the processing of his personal data or to cease the processing of the same by Fast Rent Tenerife.

Right not to be subject to a decision based solely on automated processing, including profiling: It is the right of the User not to be subject to an individualized decision based solely on the automated processing of their personal data, including profiling, existing unless the current legislation establishes otherwise.

Thus, the User may exercise their rights by written communication addressed to the Data Controller with the reference “RGPD-https://fastrent.es”, specifying:

Name, surname of the User and copy of the ID. In cases where representation is admitted, it will also be necessary to identify by the same means of the person representing the User, as well as the document accrediting the representation. The photocopy of the ID may be replaced by any other means valid in law that proves identity.

Petition with the specific reasons for the request or information you want to access.

Address for the purpose of notifications.

Date and signature of the applicant.

Any document that accredits the request you make.

This request and any other attached document can be sent to the following address and/or email:

Postal address: Avenida de Suecia 31/A, 38650, Arona, Spain

Email: info@fastrent.es

LINKS TO THIRD-PARTY WEBSITES

The Website may include hyperlinks or links that allow access to third-party web pages other than Fast Rent Tenerife, and which are therefore not operated by Fast Rent Tenerife. The owners of these websites will have their own data protection policies, being themselves, in each case, responsible for their own files and their own privacy practices.

COMPLAINTS BEFORE THE SUPERVISORY AUTHORITY

In the event that the User considers that there is a problem or violation of the regulations in force in the way in which his personal data are being processed, he will have the right to effective judicial protection and to file a claim with a control authority, in particular, in the State in which he has his habitual residence, place of work or place of the alleged violation. In the case of Spain, the control authority is the Spanish Data Protection Agency (https://www.aepd.es/).

II. ACCEPTANCE AND CHANGES TO THIS PRIVACY POLICY

It is necessary that the User has read and is in agreement with the conditions on the protection of personal data contained in this Privacy Policy, as well as that he accepts the processing of his personal data so that the Data Controller can proceed to it in the form, during the deadlines and for the purposes indicated. The use of the Website will imply the acceptance of the Privacy Policy of the same.

Fast Rent Tenerife reserves the right to modify its Privacy Policy, according to its own criteria, or motivated by a legislative, jurisprudential or doctrinal change of the Spanish Data Protection Agency. Changes or updates to this Privacy Policy will not be explicitly notified to the User. It is recommended that the User consult this page periodically to be aware of the latest changes or updates.

This Privacy Policy was updated to adapt to Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, on the protection of individuals with regard to the processing of personal data and the free movement of such data (RGPD) and Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights.